What are the delivery charges?

Delivery charge varies with each Item. It depends upon the weight of the Item And The geographical location of the customer.

Delivery charge varies from Rs 300 to Rs 3000.It will be mentioned in the Order summery.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and this is factored in to the delivery dates.

What is the estimated delivery time?

We generally ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Are there any hidden costs (sales tax, octroi etc) on items sold by Innovative Brains.

There are NO hidden charges when you make a purchase on Innovative Brains. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Seller does not/cannot ship to my area. Why?

Please enter your pin code on the product page (you don't have to enter it every single time) to know whether the product can be delivered to your location.

If you haven't provided your pin code until the checkout stage, the pin code in your shipping address will be used to check for serviceability.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return.

Wherever possible E kart Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through E kart, you can return the item through a third-party courier service.

'In Stock'

'Out of Stock'

Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

'Imported'

Sometimes, items have to be sourced by Sellers from outside India. These items are mentioned as 'Imported' on the product page and can take at least 10 days or more to be delivered to you.

'Back In Stock Soon'

The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by us.

'Temporarily Unavailable'

The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.

'Permanently Discontinued'

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.